Return Policy

Tohfa-airtime is neither refundable nor exchangeable and carries no cash value. Once the transaction is completed, the credit and confirmation of same is automatically forwarded to the recipient. For any reason whatsoever, Afghan Wireless cannot deduct credit from recipients account or transfer the credit to a different account, if the credit has already been transferred to the subscriber.

The Transaction will not occur if the sender improperly enters a wrong number, post-paid number, international number or other operator's number. The Afghan Wireless IN system verifies the number's existence in the pre-paid platform prior to deducting any amount from sender's credit card. Face value is 1 USD which is equivalent to 71 AFN. For more information, please call US Toll Free: 1 888-234-8390 or email to tohfa@tsiglobe.com